From Developer and Marketer Gail Metcalf

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Posts Tagged ‘customer service’

Commission Automator Being Removed

Commission Automator Being Removed

Why keep a plugin on your blog when all it does it junk up your site? Commission Automator seemed like a good idea at the time if it actually worked as specified.  What it was supposed to do was write a new review post on a product.  Unfortunately, it did not write the post in [Continue]

Help Desk Troubleshooting Procedures

Help Desk Troubleshooting Procedures

Ok, so you were hesitant to use the Internet to make a purchase in the first place because you just didn’t trust it and you had no idea what type of help desk troubleshooting procedures existed. And now you finally decided to go ahead and just do it! But unfortunately, something goes wrong and you’re [Continue]

Unique Ways to Use Customer Service Surveys

Unique Ways to Use Customer Service Surveys

On the Internet, proper customer service is almost more important than offline.  That’s because you’re almost never working with a customer directly.  They are faceless people you will most likely never meet.  You don’t have a customer service department for them to call or walk into to report a problem.  Most likely, [Continue]