Why keep a plugin on your blog when all it does it junk up your site?
Commission Automator seemed like a good idea at the time if it actually worked as specified. What it was supposed to do was write a new review post on a product. Unfortunately, it did not write the post in the category I created for it and the post frequency is not as advertised.
So all those tweets that have been going out are driving me crazy and I am officially removing the blog posts that were created.
Why did I install it in the first place? For the simple reason that I thought it might help keep the blog alive, since I seem to have little time to post on a regular basis. Well – you betcha I will after this experience!
Why I Am Forced To Do This
I have contacted the support team several times on the issues I was having and have never received a response. I kept checking my email inbox and junk/spam folder, but never received even a courtesy message. What the hay?
Since I wrote the “book” on Internet customer service, you can imagine how this really ticked me off.
Hey – if it doesn’t work as expected or as advertised; if you don’t get a response to a cry for assistance, especially when they tell you where to go to get that assistance, then I pretty much have the right to write about my experience – right?
I really hate doing this, but they had a chance to make a customer happy and they blew it. Nice idea for a product, but how about supporting what you created instead of just pushing out more products?
Hey – if you offer customer support, make sure it’s working!